Online Software Training

Technical support is free to all subscribers for problems and questions you may have with the following types of issues:

• Bugs
• Browser-related problems
• Security
• Upgrading, billing and payment
• Logging in

Online software training is available for support with how to use the software, including any online training hours included in your basic plan subscription. Please check your plan details. If you require additional online software training, please use this page to purchase support hours, prior to scheduling your appointment.

For an FAQ on scheduling training click here.

Please note – Cosmetri provide cloud-hosted, software-as-a-service (SaaS). We do not provide customized versions of our software. You may contact us to let us know what you would like to see in future releases.