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System Requirements

HomeSystem Requirements

Last updated: 21 March 2017

cosmetri is a web-based application that works in most web browsers. There's no need to download or install any software to your computer to use cosmetri. Since you'll be working in a web browser while using cosmetri, there are a few browser-related settings you'll need to make sure are enabled.

Compatible browsers


  • Make sure you use the most recent stable release version of your preferred browser. We can't promise full support for beta or developer versions.
  • In some cases, browser add-ons, extensions, or plugins can interfere with the functionality of our application. If you're seeing any unexpected behavior while working in your cosmetri account, you may want to disable these extras or try a browser without them to see if things improve.

cosmetri uses drag-and-drop JavaScript for easy upload of files. Some browser versions do not support this technology. As an alternative you may click on the file upload zone to browse your computer to select the file you wish to upload. For a current list of browsers supporting drag-and-drop please click here.

Browser Settings

  • Make sure cookies are enabled in your browser so all elements of our application work as expected.
  • Pop-ups and JavaScript should be enabled in your browser, so you can view errors, alerts, and preview screens.
  • The minimum screen resolution should be set to 1360 x 768 for optimal viewing.

Mobile Devices

The cosmetri site is designed to be responsive to allow you to work on tablet devices. However, at the time of writing, cosmetri offers no guarantee that your particular tablet device and browser combination will function error-free. If your use of a tablet device is critical to your decision to subscribe to cosmetri, we recommend that you apply for a free trial version to test the application before deciding to subscribe.

At the time of writing, cosmetri does not offer support for smartphones and is not available as a mobile app.