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Who is responsible for the quality of the work carried out by the VA?

HomeWho is responsible for the quality of the work carried out by the VA?

Hiring the right VA and training them is your responsibility. If you wish us to train your VA(s), please purchase support hour credits by clicking here and then book your training sessions. The responsibility for the quality and accuracy of any data entered by the VA into your cosmetri account or elsewhere, as well as any other tasks that you request of them, remains with you. Data entered into cosmetri, such as formulas, raw materials, packaging items and manufacturing orders must be set to ‘Approved’ by an authorized person in your company.

Please keep in mind, that even the most competent VA will make mistakes. Your workflow should include quality control processes that reduce the possibility that such errors remain uncorrected.

Download the Virtual Assistants guide (PDF)

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