Category: Security

Product Manager Enterprise and Cosmetri GMP plans include a dedicated database and FTP directory for secure file storage. Whether you are on shared or dedicated hosting, your data is never shared by us with other users.

Upgrading from a shared to a dedicated hosting plan (i.e. Product Manager Starter or Business, to Enterprise) will require us to migrate your data. This can usually be achieved within one working day. If you are subscribed to a Product Manager shared hosting plan (Product Manager Starter or Business) and wish to also subscribe to Cosmetri GMP, we will upgrade you to dedicated hosting for free.

Our servers and all source code are routinely scanned using industry-leading scanning technology. We also contract a certified cyber-security company to independently verify the security of our applications and servers. For further information please contact us.

All data is of course transmitted securely using high-strength, banking-level data encryption. To check our SSL certificate and security credentials, just click on the padlock icon in your browser.

Our servers are located in Germany – widely viewed as having some of the strictest privacy laws anywhere in the world.

Traditional, on-premise software requires continual updating to keep it secure and compatible with OS upgrades. And if your PC crashes or is stolen, you could lose your data. Using Cosmetri software, you are free to access the service securely, independent of device, with your data always available. We also take care of backing up your data – something which many customers forget to do when using on-premise software. Additionally, your data and documents, GMP audit logs and all reports can be exported at any time, ensuring that you have local backups of all your data, if you require it.

Only if you choose as a Service Provider to publish specific data – for example to your customer’s own Product Manager account – and have been given publishing rights. Otherwise, data is never shared by us. Unlike some of our competitors, Cosmetri does not provide any ‘peer to peer’ data sharing of raw material, compliance, toxicological or other data. The data that you enter or import into your account remains strictly your intellectual property.

To read our privacy statement click here.